you are here: products / back office / back office features

BACK OFFICE FEATURES

Back Office icon

Hundreds of customers use Back Office total travel industry solution and online reservation software because it has a unique range of features that make it the travel industry's only genuine complete solution.

Back Office will enable your travel business to:

  • Improve Productivity
    Total workflow from booking to issue of invoice is automated
  • Reduce Operation Cost
    Automation requires less man-work and print-out
  • Create Unique Passenger Record
    Turn passenger records into a company asset
  • Connect to your Website as an Online Booking Engine
    Sell online - in real-time

Just some of the system's key features are:

  • Full and unlimited customer and business house agent profiles
  • Fully functional online reservation system
  • Unlimited number of services on a booking file for every possible different type of travel service
  • Automatic document issue - receipts, invoices, confirmations, itineraries, vouchers and more
  • Interface to all GDSs for content, automatic file creation and updates
  • Interface to many wholesalers and tour operators for content, automatic file creation and updates
  • Dispatch all documentation via automatic fax or email
  • Individual and group booking - no limit to the number of passengers in any one booking
  • Multi-currency transactions
  • Supplier payments and accounts reconciliation
  • Customer full credit control and account reconciliation
  • Full commission tracking
  • Interface to local accounting systems
  • BSP ticket reconciliation and reports
  • Suppliers sales reports
  • Comprehensive management reports, statistics and graphs
  • Interface for credit card direct debit
  • Personalized access restriction codes
  • Enable multi-branch and multi-company activity
  • Supplier products and price lists in multiple currencies
  • Allocation on flights, ferries, trains, accommodation, car hire, cruises
  • In house tour operation registration, control and operational procedures
  • Mechanisms for the combining of, and sale of in-house packages as well as tailor-made bookings
  • Dynamic packaging
  • Shopping cart
  • Production of all passenger and rooming lists
  • Central reservation mechanism for the dispatch and update of multiple reservations and confirmations
  • Sophisticated mechanism for calculating commission and VAT due to agents
  • Group costing calculation sheet, calculating group expenses, individual expenses and fees
  • General correspondence and document organization mechanism
  • White label websites